# Who we are building for

Meet the user personas driving Datum's product decisions - from network architects to developers who need programmable infrastructure.

Our customers are AI-native providers and digital leaders: AI startups, alt clouds, and next-gen enterprises who are building what's next. They're focused on innovation, speed to market, and making the future possible.

### "The list"
* Demographic - Disruptive digital leaders who are aggressively building for the future.
* Geographic - English speaking "service provider" businesses targeting global audiences. 
* Psychographic - Focused on performance, security, and scalability.

### Three uniques
Currently aspirational, here are three unique ingredients we're working to assemble:
* We have the largest ecosystem of magnetic "alt cloud" service providers
* We have a holistic commitment to open source that engenders confidence & trust
* We have a strong set of "house brand" solutions alongside partner technologies

### Proven process:
In other words, how do we go about getting more customers:
* Build a brand people love and trust through digital and non digital 
* Launch new initiatives (including open source) with a cloud-first experience
* Work closely with clients and a community to build elegant product experiences
* Communicate regularly to stakeholders, including roadmap and benchmarking
* Deliver ongoing value through a differentiated success-led motion that starts super early

### Our guarantee:
Having a guarantee is a really important part of our strategy. Our "work in progress" version right now is based on delivering value: Try our highest tier for 90 days. If you don't get the value you expect, don't pay.

---

Source: <https://www.datum.net/handbook/product/customers/>
