Create an account

You can create a Datum Cloud account with your Google or GitHub account, or with your email address and a passkey. To sign up with Google or GitHub, follow these steps:

Go to https://cloud.datum.net. On Welcome, click Create account.
On Get started, click Google or GitHub, and sign in to that account.

Your Datum Cloud account uses the email address from your Google or GitHub account. You don’t need a passkey, but you can add one later as another way to sign in. For the steps, see Add a passkey. A passkey lets you sign in with your fingerprint, face, or device PIN. Datum doesn’t use passwords, so if you sign up with your email address, your passkey is how you sign in.

Before you begin

To sign up with your email address, you need the following:

A device, browser, or password manager that supports passkeys, such as a recent phone or laptop.
Access to the inbox for your email address.

Create your account

To sign up with your email address and a passkey, follow these steps:

Start sign up

Go to https://cloud.datum.net. On Welcome, click Create account.

Enter your email address

On Get started, click Email, enter your email address, and click Continue.The Check your email screen opens.

Verify your email address

Open the email with the subject “Verify your email address for Datum”. It contains a Verify email link and a code. Do one of the following:

To keep going on the device you’re using, enter the code in Or enter the code from that email and click Continue.
To create your passkey on the device where you read the email, such as your phone, click Verify email on that device.

Datum creates your passkey on the device where you finish signing up, so choose the device you want to sign in with. The link and code expire after 60 minutes.

Create your passkey

Click Register passkey and confirm with your device. Stay on this page until you finish, because the passkey is the only way to sign in to your new account.On Name your passkey, keep the suggested name or enter your own, and click Save. You can’t rename a passkey later, so pick a name that tells you which device it’s on.

On Your account is ready, click Go to sign in. On Welcome, click Passkey and confirm with your device. The first time, your device can ask you to confirm twice: once to find your account and once to sign you in.

Problem	What to do
The verification email doesn’t arrive.	Check your spam folder. Wait a few minutes, then go back to Get started and submit your email address again to get a new email.
”That code is invalid or has expired. Start over to get a new one.”	Check the code for typos. If it has expired, click Wrong address? Start over, wait a few minutes, and submit your email address again.
Link expired	The link was already used or is more than 60 minutes old. Click Start over.
”An account with this email already exists. Try signing in instead.”	Sign in instead. If you can’t use your passkey, click Recover your account, or see Recover your account.
”That didn’t go through. Please try again.”	Try again. If it keeps happening, contact support@datum.net.

What’s next

To sign in to your new account, see Sign in.
To add a passkey on another device as a backup, see Manage passkeys.
To create an organization and invite your team, see Account setup.

Documentation

TLDR

Explore

Before you begin

Create your account

What’s next

​Sign up with Google or GitHub

​Sign up with your email and a passkey

​Before you begin

​Create your account

​Troubleshooting sign up

​What’s next

Sign up with Google or GitHub

Sign up with your email and a passkey

Before you begin

Create your account

Troubleshooting sign up

What’s next